Realise Privacy Policy

At Realise Product Design, we are committed to maintaining the trust and confidence of our customers and the people we keep in contact with. As a company dedicated to transparency and open communication, we have put together a privacy policy that makes it easy to understand when and why we might collect your personal information, how we use it and process it, the limited conditions under which we may disclose it to others, and how we keep it secure.

Why do we have a privacy policy?

Our privacy policy explains how information is collected, used, and disclosed by Realise Product Design (known as Realise) and your choices regarding how we use this information. To provide our company’s services, we need to hold and process certain personal information.

Your data is only used for our own internal business purposes. We will never rent or sell your information to any third parties and we always take reasonable care in keeping this information secure, preventing unauthorised access or unlawful use. All personal information is processed by us in accordance with data protection legislation applicable in the UK.

How do we collect and use your information?

This privacy policy tells you what to expect regarding how Realise collects personal information and how we might use that information. It applies to all people who might use our services, those who visit our website, and where there is a legitimate business interest between you and Realise.

  • Information you provide directly
    Realise may request data from you to respond to business enquiries or provide our services. We store and use data fields including but not limited to “first name”, “last name”, “email address”, “telephone”, and “organisation”.
  • Information between third party business partners
    We may share your information with third-party business partners in order to provide a service to you. These partners will be given limited access to your information as is reasonably necessary to deliver the service; we require that such third parties comply with this privacy policy.
  • When your information is required by law
    Realise will disclose your information when required to do so by lawful requests such as subpoenas, warrants or court orders, or if we reasonably believe that such action is necessary or appropriate to comply with the law and reasonable requests of law enforcement.
  • When there is a legitimate business interest
    In specific situations, we may collect, process, and use your data to pursue a legitimate business interest in a way that would be reasonably anticipated as part of running our business. This does not impact your rights, freedom, or interests.
  • When you provide consent
    In specific situations, we may collect, process, and use your data with your consent. For example, when you subscribe to receive our company newsletter, contact us with a service or product enquiry, or to otherwise facilitate your use of, and our administration and operation of our services.

What happens when you visit our website?

When someone visits our website (www.realisedesign.com), we collect standard internet log information including but not limited to “IP address”, “browser type”, “domain names”, and “pages viewed”. We collect this information anonymously and in a way that does not identify anyone to monitor and analyse trends, but to improve your user experience when you visit our website to increase its functionality.

We make no attempt to find out the identity of those visiting our site and will not associate any data gathered with any personally identifying information from any source. If we do collect personally identifiable information through our website i.e. enquiries or newsletter sign-ups, we will be upfront about this and only use your information as you have requested.

How do we use cookies?

Sometimes we use cookies on our website; unrelated to similarly named delicious baked snacks, cookies are small text files that are sent to your computer that uniquely identifies your browser. They are used to allow a site to recognise your device, preferences and help provide a better user experience. They let us know what content is most valuable to you so we can keep producing more of the good stuff. We assume you are happy with this by continuing to use our website.

Our cookies and the cookies used by third parties (such as Google Analytics,) collect anonymous information about our visitors. This includes how people use our website by tracking movements around the site and gathering demographic information about our visitors. For example, the number of visitors to each page and what links they click on.

Most browsers allow some control of cookies within the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage or delete them in your browsers, visit www.allaboutcookies.org.

For our international visitors

If you are located outside the UK and choose to provide information to Realise, we may transfer your information to the UK and process it there (or any other country where we operate). By using our services, you consent to the collection, transfer, use, storage, and disclosure of your information as described in this privacy policy.

Keeping your information safe

We care about the security of your information and use commercially reasonable safeguards to preserve the integrity and security of personal information that you might provide in an effort to prevent loss, misuse and unauthorised access, disclosure, alteration and destruction.

Please be aware, however, that your privacy settings may also be affected by changes to the functionality of third-party sites and services of your choosing and despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.

What if your information is compromised?

If any of your information under our control is compromised as a result of a breach in security, Realise will immediately take reasonable steps to investigate the situation. Where appropriate, the company will notify individuals whose information may have been compromised and follow procedures in accordance with any applicable laws and regulations.

How can you access and control your information?

At any time, you have the right to request access, corrections to, or the deletion of your personal information. You have the right to withdraw consent at any time. Withdrawing consent will not affect the lawful processing of your data prior to your withdrawal. To withdraw consent, contact info@realisedesign.com or where applicable unsubscribe from our communications such as the company newsletter or relevant emails.

How long do we keep your information?

We will retain your information for a commercially reasonable time for back-up, archival, and audit purposes. At the end of that period, your data may be either deleted or anonymised by aggregation so that it can be used in a non-identifiable way for statistical analysis and business planning.

Our policy towards children

Our service is not directed to children under the age of 13 and we do not knowingly collect or solicit personal information from children under this age. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete such information from our files as soon as possible.

If you’re aged 13 or under, you will need to get permission from your parents or legal guardian to register for our resources on our site. Sorry if you are a young inventor with an amazing idea, but there are stringent rules around your data and we want to make sure you are protected accordingly.

Links to other websites and services

Our privacy policy does not cover links that might appear on our site linking to other websites and we encourage you to read the privacy statements on the other websites you visit. We are not responsible for and do not exercise control over additional information you provide directly to any third parties or other service providers. For example, if you are using a third-party website or service (like LinkedIn, Instagram, Twitter or Facebook) and you allow them access to your user content, you do so at your own risk.

How to contact Realise?

All services, together with all content, are owned or controlled by REALISE PRODUCT DESIGN Ltd. and our offices are located at Unit 1.4 Temple Studios, Temple Gate, Bristol, BS1 6QA, United Kingdom.

If you have any questions about this Privacy Policy, please direct your enquiries to info@realisedesign.com.

Changes to our privacy notice

Any information that is collected is subject to this privacy policy at the time such information is collected. We may, from time to time, modify and revise our policy to reflect the changes in our business and practices. We will notify you of material changes by posting these changes on our website or by sending an email or other notification and such changes will become effective immediately.

By continuing to use our services and view our website after those changes become effective, you are agreeing to be bound by the revised policy. This privacy policy was last updated on 8th September 2020.

Thank you for reading this privacy policy right to the end, we hope you can now carry on knowing that when we collect and process your personal data we have your best interests in mind and we are not hiding behind any complicated legal mumbo jumbo or smoke in mirrors.

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